I was reminded yesterday (Sunday) that the management stuff we train really works… and my lesson came from an unexpected source. Yesterday was a nice day – the sun was shining and it was warm; birds were singing in the late summer sky and a soft breeze cooled us nicely as it wandered across...

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We provide sales training courses to EB and there are two questions we always ask at the beginning of our programmes. 1. How much money do you want to make?2. Why should I buy from you? You wouldn’t necessarily think so, but it’s the first question that causes more problems than the second. Usually...

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Sometimes I wonder how sad I am… other times I know exactly and last night was one of those times. Not only was I listening to Radio 4, but I was enjoying it, too! The programme was called In Business and the programme was Hell for Leather. You, too, can be as sad as...

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I’m sorry that I’ve hijacked this week’s blog, but I have to so that I can add my own goodbye to Sir Bobby Robson. Not being an emotional person I was still moved to tears to hear of his passing because he was an icon of my youth… him and the team he created...

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Like many people I enjoy watching the Dragon’s Den. This week, though, my respect for those highly successful business people took a bit of a knock… well, for two of them it did. ‘Team Building’ courses (and I can hear your collective groan as I write this) have a bad press and they have...

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Did you know that Neil Armstrong got his first words on the moon’s surface wrong? What he said was ‘One small step for man, one giant leap for mankind’ What he meant to say was ‘One small step for a man…’ Even more remarkable about that first lunar landing was that Armstrong broke some...

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I had to chuckle to myself the other day… I was talking to a solicitor who was outraged by the government’s Train to Gain scheme (www.traintogain.gov.uk). The essence of his outrage was that one of his clients had secured some Train to Gain funding, engaged an external consultant who had put a programme together...

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Talk about a statement of the bleedin’ obvious. Neil Roden, Group HR Director of RBS, that bastion of prudence and careful risk management, has announced on the Personnel Today website that ‘…ensuring the bank had the best people…was crucial to its success.’ He went on to say that the bank has been examining the...

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Douglas Adams in The Hitchhikers Guide to the Galaxy had this to say about politicians: “…anyone capable of getting themselves elected to public office should on no account be allowed to do the job…” Admittedly he was talking about a man with three arms and two heads from a planet close to Betelgeuse! As...

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I was reading a news article a few minutes ago written by a guy who said he was an expert on training and development. His theory was that training businesses that were doing best in these difficult times are the ones that are going the extra mile for their clients. He went on to...

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