I’m away at the moment (again) and a jolly entertaining week it’s been, too. In a recent blog I wrote about my desire not to stay in Eurobox hotels and I’ve stuck to my guns. This week I’m staying in the George Hotel in Shipston-on-Stour. It’s… er… well, it’s traditional. It’s an old coaching...
Orchard Growth
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Cityzone
The Devil’s Deal
Brilliant, aggressive, flawed are words which only begin to describe the hero and the villain of Richard Lambert’s first brilliant novel. Weaving his extensive business experience into the story you are led through the exciting world of small company finance in a masterful way.
Calm Down Dave
In 2010 David Cameron lost an election which, according to the author, "he should have won hands down"
In 'Calm Down Dave' Tony Drury provides overwhelming evidence for his reservations about the Cameron led 'liberal lurch' of the Conservative Party.
Training
People Buy People First
It’s an old saying in sales that people buy people first. It’s almost true, too. Almost, but not quite. What it should actually say is this: People buy on emotion and justify with logic. That emotion is often whether they like the person and the logic is often affordability. But it’s much too long-winded...
Your money is not at risk if you put it in a bank
We are pretty careful with our money. We run our business accounts in credit, pay off our credit cards every month and only borrow for cars and houses. We also take the trouble to move money between our business current account and business savings account so we can pay our taxes and divs when...
There is no such thing as cheap or expensive
Given that I bang on about this concept so much on our sales courses, why oh why did I buy those walking boots? Ah, but I’m starting the story in the middle. I walk a lot… mostly because our woofer needs it and from home to the office and back plus his lunch time...
EasyJet – easy cancellations
I know it’s a bit late but Happy Christmas to you… hope you had a good one! I know it’s a bit less late but Happy New Year to you… hope you have a good one! Have you ever tried to cancel a flight with EasyJet and get your money back? No? My advice...
Next Year is almost here
At Derigo Towers we’re preparing for next year. It’s not the end of our financial year – that’s in March, but I can’t seem to get my head round that – January to December always works better for me. At Derigo Towers we’re preparing for next calendar year and soon we’ll be preparing for...
The Award Winning TaxAssist Accountants
I love winning awards, even if it is only by association. A couple of years ago we won a National Training Award and I can still remember that evening very well. It started with crushing disappointment. We’d been through the submission process, which was followed by a selection process which, in turn, was followed...
Customer service is all about emotion
As part of a course I was running last week, I did a section on Customer Service. It’s good fun (mostly) and perfectly illustrates what customer service is all about. Having said that we don’t always get emotional reactions which are quite so strong as we did last week. This is what happened. I...
Good sales technique = time of day
I don’t know about you but I seem to be getting more and more cold calls trying to sell me something. And the variety and style of the calls also seems to be increasing in variety. Let me give you a couple of examples. On Friday I got a call from an automated message...
SVQ/NVQs in the commercial world
Being an HR business we’re very keen on staff development. I mean, it would be a pretty poor show if we weren’t. Now, we have a lady working in our office who looks after bookkeeping, finances, admin and a whole load of other things. And, what’s more, she is really up for learning new...
Derigo Consulting
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Goodbye Dave
Tony Drury's first book in the trilogy about the new direction of the Conservative Party, where Tony reveals his very personal reasons for leaving the party after 30 years of dedicated service to it.
In his own unique way Tony is able to capture the mood of many in the party and he has had the courage to put it in print. Along the way he adds many fascinating experiences and anecdotes.
"Goodbye Dave" is a 'must read' for anyone with any political interest.
